We aim to ensure that you receive your order as quickly as possible.
Once your order is successfully submitted, our warehouse processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive an email notification containing your tracking information, along with an estimated delivery date.
You should receive your order within 1-4 business days. Packages are not shipped nor delivered on weekends and local public holidays.
Please note that our standard delivery times (1-4 business days) are estimates and may vary due to external factors outside of Luis Valentine’s, and our courier’s, control.
These factors may include but are not limited to, extreme weather conditions, technical failures, customs delays, etc.
Additionally, please note that during promotional campaigns, delivery times may be longer than usual.